Error Codes

This solution is for customers with a GAIS Premium subscription.

When using the GAIS API-endpoints you might run into error codes and experience missing updates of the Organisation on the GAIS-platform due to these. There error codes are intentional and implemented in areas where differences between the existing data on the platform and the new data from integration might result in unintended data loss or inability to use certain functions.

If the differences are intentional you can always overwrite the error by manually uploading the same file in the User Interface where you'll be asked to confirm any changes and mapping.

Error codes will be available on the 'Update history'-page in the User Interface along with any attempted data upload to the organisation.

Any rejected or errored file will display one or more of the following error codes:

Error code	Message	Description	Integration consequence
5012	IMPORTED_NUMBER_OF_MEMBERS_DIFFER_MORE	Imported number of members differs by more than 10%	Import aborted
5002	Error.SUPERIOR_EMAIL_MISSING	Some superiors doesn't have an entry and could not be mapped - entries compared on email	Import aborted
5000	Error.EXISTING_UNITS_MISSING	If unit mapping is enabled, all the units from the current org configuration must be present in the imported columns	Import aborted
5001	Error.SUPERIOR_REF_COLUMN_MISSING	If superior mapping is enabled the uploaded file must contain the same superior ref column	Import aborted
5001	Error.SUPERIOR_REF_COLUMN_MISSING	If the superior mapping is enabled and the file contains the superior ref column, all superiors referenced must still have valid emails in the uploaded file	Import aborted
5003	Error.EXISTING_ATTRIBUTE_COLUMN_MISSING	If any attribute is currently mapped, the uploaded file must still contain the mapped attribute	Import aborted
5004	Error.EXISTING_LANGUAGE_REF_COLUMN_MISSING	If language mapping is enabled, the uploaded file must contain the mapped column used for defining languages (LanguageRefColumn)	Import aborted
5005	Error.SUPERIOR_NAME_MISSING	If superior mapping is enabled, but the reference is the name column instead of an email, all referenced superiors must have a valid value in their corresponding name field	Import aborted
5006	Error.UNMAPPED_LANGUAGES_FOUND	If language mapping is enabled and the file contains the correct language reference column, all referenced languages must be mapped to a valid value	Import aborted
5009	Error.DISTRIBUTION_COLUMN_MISSING	If distribution is mapped to a column (distributionRefColumn), this column must be present in the uploaded file	Import aborted
50010	Error.DISTRIBUTION_COLUMN_MISSING	If distribution is mapped, mobileRefColumn is defined then a valid mobile column must be defined	Import aborted
5011	Error.IMPORTED_COLUMNS_DIFFER	The amount of columns, not counting email and name, should not differ in the uploaded file	Import aborted
5013	Error.IMPORTED_DUPLICATE_EMAILS_FOUND	The email column cell values should only contain unique emails in the uploaded file	Import aborted
5014	Throw IMPORTED_INVALID_EMAIL_ADDRESS	All emails must be valid emails in the imported file	Import aborted
5015	Throw IMPORTED_EMPTY_MEMBER_NAME	All names in the imported file must be valid (not null or empty)	Import aborted
5007	Error.MOBILE_COLUMN_CONFIG_MISSING	If distribution has been mapped (distributionRefColumn), and one or more values contain "sms", and there is an associated (mobileRefColumn), this column must be present in the uploaded file.	Import aborted
5008	Error.BAD_MOBILE_NUMBER_VALUE	If distribution is mapped and mobileRefColumn exists in the uploaded file, then the value in the referenced phone number cell must be a valid phone number	Import aborted